Shift Leader - GYG Gregory Hills
Core
Oversee daily shift operations, lead a team of associates, and ensure high standards of service and efficiency at a fast-food restaurant.
Role type
Shift Leader
Builds
Fast-food restaurant operations
Domain
Food service / Hospitality
Deliverable
product features
Required skills
Team leadership, scheduling, compliance monitoring, conflict resolution, performance analysis, training, inventory management, customer service, decision-making
Preferred skills
Scheduling software proficiency, point-of-sale systems knowledge
Responsibilities
Supervise and lead shift team members, Schedule staff shifts, Monitor compliance with safety and operational standards, Resolve employee conflicts, Conduct team briefings, Analyze shift performance metrics, Train and onboard new team members, Manage inventory and equipment, Respond to customer inquiries, Prepare shift reports, Maintain a safe work environment
Seniority
Mid-level, hands-on IC