Lead Agent - Custom Brokerage, Distribution & Transcon
Core
Manage customs brokerage operations, oversee the TRANSCON department, and develop accounts for international trade shipments.
Role type
Lead Agent / Team Lead, Customs Brokerage & Distribution
Builds
Valid customs declarations and compliant import/export shipments for customers
Domain
Logistics, Customs Brokerage, International Trade
Deliverable
client delivery
Required skills
Customs brokerage processes (Air and Ocean), Field operations (Airport Terminal and Tanjung Perak), PPJK license, English (fluent), Data entry, Regulatory compliance knowledge
Preferred skills
Department process flow optimization, Account development, Government agency liaison
Technologies
Company operating systems, Customs entry systems
Responsibilities
Ensure smooth and timely process flow for shipments, Oversee the management of the branch TRANSCON department, Transpose customs declaration information into the customs entry system, Interact with customs authorities to address issues during the clearing process, Ensure accurate and timely client billing, Keep up to date on all regulatory requirements governing import and export of goods
Seniority
Lead / Manager, hands-on IC with team oversight