MÉCANICIEN SAV(H/F)
Core
Diagnose and repair malfunctioning products, manage customer complaints, and handle administrative aspects of after-sales service.
Role type
After-sales service technician (mechanic)
Builds
Repairs and maintains products for customers
Domain
Consumer goods / Garden equipment / Power tools
Deliverable
Physical/clinical work
Required skills
Mechanical troubleshooting, parts ordering, product testing, administrative management, customer relations, prioritization
Preferred skills
Knowledge of two-stroke and four-stroke garden machinery
Responsibilities
Handle product malfunction complaints, diagnose causes of failure, order spare parts, test and verify product functionality, manage after-sales service administration and billing, maintain the service workshop
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