Support & Team Lead
Core
Coordinate daily service execution and lead L3 Support & Development teams to ensure tower operational stability and resolve complex incidents.
Role type
Senior IC lead developer / Scrum Master (IT Operations)
Builds
Production software solutions for tower operations using .NET, Azure, and Angular
Domain
IT Operations / Tower Management / Software Development
Deliverable
production ML models | product features | infrastructure
Required skills
.NET (C#), Azure, SQL Server, Angular, software architecture, secure coding, DevOps, CI/CD pipelines, Git, incident management, Scrum Master practices
Preferred skills
Flutter, Xamarin, Blazor, AngularJS, Microsoft Dynamics
Technologies
.NET, C#, Azure, SQL Server, Angular, Azure DevOps, Git, Flutter, Xamarin, Blazor, AngularJS, Microsoft Dynamics
Responsibilities
Coordinate daily service execution across L3 teams; Monitor SLAs/SLOs and initiate corrective actions; Lead major incident management and war room coordination; Act as Scrum Master for team planning and dailies; Execute lead developer duties for complex technical solutions; Collaborate with L2 leads on recurring issues; Oversee operational changes and risk criteria.
Seniority
Senior, hands-on IC
