Bachelor Thesis Automated Creation of Knowledge Articles & Video Tutorials from Support Tickets using AI in Mobile Hydraulics
Core
Design and analyze automated extraction of knowledge from support tickets to create dynamic text and video content templates for the BODAS community.
Role type
Bachelor Thesis Researcher (AI & Automation)
Builds
Functional prototype (bot/script) for data extraction to knowledge template population; feasibility study for Synthesia video integration.
Domain
Mobile Hydraulics / Industrial Automation / Knowledge Management
Deliverable
production ML models | product features
Required skills
Python programming, API integration (REST), Artificial Intelligence, Machine Learning, Natural Language Processing (NLP), Jira usage
Preferred skills
Technical process optimization, innovative automation technologies
Technologies
Python, REST APIs, Jira, Synthesia
Responsibilities
Design automated extraction and processing workflows for support tickets; develop dynamic knowledge templates for text and video; create a functional prototype demonstrating the end-to-end process; investigate and prototype video tutorial automation via Synthesia; document methodology and results in a bachelor's thesis.
Seniority
Undergraduate Student (Bachelor Thesis)
