ALTERNANCE - Assistant Responsable Relations Clients - F/H
Core
Assist the Client Pole in delivering programs and ensuring client satisfaction through coordination, request management, and internal reporting.
Role type
Junior client relations assistant (alternance)
Builds
Client service programs and satisfaction initiatives
Domain
Real estate / Urban renovation
Deliverable
product features
Required skills
Client coordination, email management, phone communication, report preparation, inventory management, MS Office (Word/Excel)
Preferred skills
Prior internship or alternance experience in client relations or after-sales service, ideally in real estate
Responsibilities
Accompany clients throughout their journey, coordinate program deliveries (preparation, welcome, logistics), manage client requests via phone and email, prepare internal reports on client issues and resolution rates, manage office furniture inventory and client gift stock
Seniority
Junior, trainee