Product Manager - Local Government (Benefits & Integration)
Core
Product champion for NEC Government's Revenues & Benefits and Citizen Access online services, focusing on local government welfare benefits and system integration.
Role type
Product Manager (Public Sector)
Builds
Online services for local government revenue collection, benefit administration, and citizen access portals.
Domain
UK Public Sector / Local Government / Welfare Benefits
Deliverable
product features
Required skills
UK Public Sector experience, Local Government services knowledge, Welfare Benefits domain expertise, System administration, Technical integration, Business analysis, User research, Roadmap planning, Stakeholder communication, Software development lifecycle knowledge
Preferred skills
Experience with DWP systems, Document Management systems, Batch process management, End-to-end software development lifecycle
Technologies
DWP systems, Document Management systems, Batch processing software
Responsibilities
Liaise with customers and prospective customers to understand needs, Establish and document detailed business requirements and user journeys, Conduct user research and visits to customers, Set product and service roadmaps, Act as product champion to ensure delivery of market solutions, Provide support to sales via product content and tender responses, Write guides and documentation for internal and external audiences
Seniority
Mid-level, hands-on IC