HOTESSE/HOTE ACCUEIL ET SERVICES CLIENTS
Core
First point of contact for customers at Intermarché stores, ensuring service quality and handling inquiries, complaints, and additional services like loyalty cards and equipment rental.
Role type
Customer service and reception associate
Builds
Customer satisfaction and operational support for Intermarché stores
Domain
Retail / Grocery
Deliverable
client delivery
Required skills
Customer service, team management, organization, conflict resolution, cash handling, computer literacy
Responsibilities
Greeting customers, managing complaints, handling loyalty card services, managing equipment rentals, processing payments
Seniority
Entry-level
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