Shared Services Transformation Consultant
Core
Design and implement multi-function shared services models, transitioning legacy operations to consolidated, AI-augmented environments for public and private sector clients.
Role type
Senior transformation consultant (shared services & operating model design)
Builds
Target Operating Models, governance frameworks, and AI-enabled service delivery platforms
Domain
Business transformation, Shared Services, Finance/HR/IT/Procurement operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Shared services operating model design, Sourcing strategy (in-house/outsource/hybrid), Technology enablement (SAP, Oracle, Workday, ServiceNow), Change management, Organizational design, AI-led transformation (intelligent automation, agentic AI), Business process mapping, Cost modelling
Preferred skills
Business Integrator experience, Lean/Six Sigma methodologies, Cross-sector adaptability, Stakeholder engagement, Account growth
Technologies
SAP S/4HANA, Oracle Fusion, Workday, ServiceNow, AI/LLM tools
Responsibilities
Lead shared services strategy and operating model design, Manage transformation workstreams across Finance/HR/Procurement/IT, Align processes with enabling technology and AI tooling, Provide end-to-end client advisory from diagnostic to steady state, Drive AI use cases for intelligent automation, Support workforce transition and benefits realisation
Seniority
Senior, hands-on IC with strategic advisory capability
