Application Support Engineer – Simulation Tools
Core
Ensure stable operation of a portfolio of simulation tools (e.g., Ansys, Aspen, StarCCM) and deliver high-quality application services to end users.
Role type
Application Support Engineer (Simulation Tools)
Builds
Operational support for simulation software suites
Domain
Engineering software support / Simulation tools
Deliverable
client delivery
Required skills
Application support, software deployment, licensing management, incident management (L2/L3), troubleshooting, database interaction, vendor coordination
Preferred skills
Experience with scientific/technical applications, Windows environment expertise, analytical skills
Technologies
Ansys, Aspen Engineering Suite, StarCCM, JMP, Minitab, Arena, @Risk, Helix
Responsibilities
Manage software deployments and upgrades, monitor application stability and license usage, handle critical incidents and escalations, coordinate with software vendors to resolve issues
Seniority
Mid-level (3-7 years experience)
