CONSEILLER VENDEUR SAV (H/F)
Core
Serve as a key sales and after-sales advisor at a home improvement store, diagnosing customer needs, managing repairs/returns, and ensuring product availability and visual merchandising.
Role type
Retail Sales & After-Sales Advisor
Builds
Product sales, repair services, and customer support for home improvement and gardening products
Domain
Retail / Home Improvement / Gardening
Deliverable
product features | client delivery
Required skills
Customer diagnosis, visual merchandising, repair troubleshooting, parts ordering, assembly of new equipment, sales techniques, inventory management
Preferred skills
Small engine mechanics knowledge, project adaptability
Responsibilities
Diagnose customer needs and propose solutions, manage after-sales requests (repairs, returns, exchanges), maintain visual quality of sales floor, assemble new equipment and start-up, order spare parts, ensure safety and store organization
Seniority
Entry to Mid-level, hands-on IC