Senior Research Engineer/Scientist
Core
Conducting fundamental and applied research on the reliability, robustness, and safety of AI agents operating in enterprise environments.
Role type
Senior Research Scientist (AI Agent Reliability)
Builds
Research outputs and strategic integration of innovations into the ServiceNow platform
Domain
Enterprise AI, Agent Safety, Robustness, Responsible AI
Deliverable
research
Required skills
Python (NumPy, PyTorch), software engineering, research code optimization
Preferred skills
Java, JavaScript, R, agent architectures, security, governance
Technologies
NumPy, PyTorch
Responsibilities
Conduct fundamental and/or applied research on AI agent reliability, robustness, and safety; Contribute to high-impact team research projects; Collaborate with internal product and engineering teams to integrate research advances; Engage with the broader research community through publications, conferences, and open-source contributions; Stay informed about advances in agent architectures, security, safety, governance, and responsible AI.
Seniority
Senior, hands-on IC with research leadership