Statewide Trainer
Core
Develop and deliver training for traffic incident management, ATMS software, and 511ga systems to statewide district operators and supervisors.
Role type
Senior IC training specialist (traffic operations)
Builds
Classroom and online training packages, SOPs, SOGs, and certification testing for traffic dispatch and operations staff.
Domain
Transportation / Intelligent Transportation Systems (ITS)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Traffic incident management, ATMS software operation, 511ga systems (phone/web/mobile), training material development, quality assurance, mentoring, process improvement
Preferred skills
Traffic Monitoring Operator experience, multitasking, oral/written communication
Technologies
ATMS, 511ga, LMS, camera displays
Responsibilities
Conduct statewide certification testing, perform real-time QA/QC on operator incidents, travel statewide to district offices, develop training modules for CHAMP and customer service, analyze training performance trends
Seniority
Mid-level, hands-on IC
