CONSEILLER VENDEUR SAV (H/F)
Core
Serve as a key sales and after-sales advisor at a home improvement store, managing customer needs, product sales, and technical support for gardening and DIY equipment.
Role type
Retail Sales & After-Sales Advisor
Builds
Product sales, customer service solutions, and after-sales repair support for gardening and DIY tools
Domain
Retail / Home Improvement / Gardening
Deliverable
product features | client delivery
Required skills
Customer consultation, product knowledge, sales techniques, after-sales diagnostics, inventory management, assembly of new equipment, multi-tasking
Preferred skills
Passion for commerce and customer relations, mechanical knowledge of small gardening equipment, adaptability to store reorganization
Responsibilities
Greet and advise customers on product needs, ensure visual merchandising and stock replenishment, diagnose and process after-sales repair requests, assemble new equipment and start it up, maintain store organization and safety standards
Seniority
Entry to Mid-level, hands-on IC