D365 Operations Lead - Mumbai
Core
Lead regional implementation of the D365 system across operational areas including supply chain, manufacturing, logistics, and service delivery.
Role type
Senior D365 Operations Lead
Builds
Regional D365 operational implementations and change management programs
Domain
Professional Services / Enterprise Resource Planning (ERP)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
D365 system expertise, operational process management, data cleansing, stakeholder coordination, change advocacy, feedback integration
Preferred skills
Experience in operations within a professional services company
Technologies
D365
Responsibilities
Spearhead regional D365 implementation across operational areas; Collaborate with functional leads to integrate people, process, and business elements; Serve as liaison between deployment team and regional stakeholders; Drive business change and new ways of working; Oversee operational data validation; Build and empower a network of regional Change Champions; Collect and act on user feedback for continuous improvement
Seniority
Senior, hands-on IC