Senior Application Production Support
Core
Ensure stability, availability, and performance of critical business applications in production by managing incidents, executing deployments, and optimizing monitoring.
Role type
Senior Application Production Support Engineer
Builds
Production-ready Java applications on Kubernetes/OpenShift with high availability
Domain
Enterprise IT Operations, Cloud-Native Infrastructure, Java Ecosystem
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Java (heap/thread dump analysis), Kubernetes/OpenShift, RHEL Linux, SQL (MSSQL/PostgreSQL), CI/CD pipelines, Infrastructure as Code (Terraform/Ansible), Observability tools (Dynatrace/Grafana/Prometheus)
Preferred skills
API gateway integration (Axway/APIGee), Scrum methodology, Incident management (ITIL/RCA)
Technologies
Dynatrace, Jaeger, Grafana, Prometheus, ELK, GitLab, ArgoCD, Jenkins, Nexus Sonatype, Ansible, Terraform, RedHat JBoss EAP, OpenShift, Kubernetes, RHEL, MSSQL, PostgreSQL, Axway, APIGee
Responsibilities
Monitor and maintain applications for high availability; manage P1/P2 incidents and perform Root Cause Analysis; execute change requests and deployments; troubleshoot Java application servers and optimize performance; implement upgrades, patches, and new functionalities; maintain technical documentation and troubleshooting guides; optimize monitoring and observability practices.
Seniority
Senior, hands-on IC