Responsable Accueil et Caisse
Core
Manage the checkout line and customer reception team to ensure quality service, financial integrity, and operational efficiency at a retail store.
Role type
Store Operations Manager (Checkout & Reception)
Builds
Retail store checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, Cash flow management, Customer relations, Performance monitoring, Operational planning, Complaint handling
Preferred skills
Customer orientation, Communication skills
Responsibilities
Manage and engage the checkout and reception team, Plan and organize the checkout line and customer reception, Manage financial flows (cash handling, bank deposits), Optimize customer checkout speed, Monitor performance and productivity goals, Handle customer complaints
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