CHEF CAISSE-ACCUEIL-DRIVE (H/F)
Core
Managing the checkout and welcome team to ensure high-quality customer service, optimize cash flow, and drive performance targets at a retail store.
Role type
Senior retail operations manager (checkout & welcome)
Builds
Retail store checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, cash flow management, customer relations, performance optimization, complaint handling, shift planning
Preferred skills
Communication, client-oriented mindset, leadership
Responsibilities
Manage and engage the checkout team, plan and organize the checkout line and welcome area, manage financial flows (cash, safe, bank deposits), optimize customer checkout speed, handle complaints, drive performance and productivity goals
Seniority
Senior, hands-on IC
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