Customer Service Rep (08216) 26680 Morgan Cemetery Rd
Core
First point of contact handling customer inquiries, complaints, and order processing for Domino's.
Role type
Customer Service Representative
Builds
Customer satisfaction and order fulfillment for Domino's
Domain
Food delivery / Retail
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, empathy, computer proficiency, multitasking
Preferred skills
Previous customer service experience
Responsibilities
Answer incoming calls, emails, and chat messages; Provide product and service information; Resolve customer complaints; Process orders, refunds, and exchanges; Maintain interaction records; Escalate complex issues; Participate in training programs
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