Technicien Supervision
Core
Provide first-level analysis and support for network and system operations, ensuring service compliance and delivering technical deliverables.
Role type
Network and Systems Operations Technician
Builds
Operational stability for client networks and systems
Domain
Telecommunications and IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
TCP/IP, BGP, MPLS, QoS, IPv6, Linux/Windows administration, virtualization, Citrix, scripting, hardware administration
Preferred skills
Network troubleshooting, incident management, client communication
Technologies
TCP/IP, BGP, HSRP, VRRP, CIDR, QinQ, MPLS, QoS, IPv6, Linux, Windows, Citrix, Netflow, Radius, DNS, MySQL, PostgreSQL, Apache, PHP-FPM, Varnish, NFS, SNMP, DHCP, LVM
Responsibilities
Manage end-to-end operations including network and equipment maintenance and change management, handle client calls and follow-ups, update client environments (security, software, OS), open and escalate incident tickets with vendors, decommission client services, ensure internal and contractual SLAs, report on task progress
Seniority
Junior to Mid-level, hands-on IC
