Manager E-Commerce Drive H/F
Based in France
Core
Manage and optimize the Drive (curbside pickup) e-commerce service, including order preparation, retrieval, and quality assurance for a large-scale retail chain.
Role type
Manager, E-commerce Drive Operations
Builds
Curbside pickup service for grocery retail
Domain
Retail / Grocery / E-commerce
Deliverable
product features
Required skills
Team management, process optimization, back-office operations, customer service, data analysis, leadership
Preferred skills
Experience in large-scale distribution, IT proficiency
Responsibilities
Pilot Drive activity (preparation, retrieval, timing, quality), optimize flows and storage, manage back-office orders and substitutions, lead and train the team, ensure customer experience, track KPIs and drive continuous improvement