Key Holder, NoHo
Core
Front desk and studio operations support for a boutique cycling studio, focusing on customer hospitality, retail assistance, and facility maintenance.
Role type
Part-time Key Holder / Front Desk Associate
Builds
Customer check-in experience, retail sales, and a clean studio environment
Domain
Fitness / Wellness / Hospitality
Deliverable
product features
Required skills
Customer service, multi-tasking, initiative, communication, problem solving, organization, retail operations knowledge
Responsibilities
Provide high-level customer service and hospitality, assist studio management with daily tasks, support instructors during class check-ins, train new front desk hires, maintain product knowledge for retail, clean exercise equipment and common areas
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