IT LIMS Support Technician (Crystal Reports)
Core
Provide 2nd & 3rd level application support, resolve issues, and maintain/improve stability for G6 Laboratory Information Management Systems (LIMS) using Crystal Reports.
Role type
IT LIMS Support Technician (Crystal Reports)
Builds
Business-critical LIMS application stability and reporting
Domain
Laboratory Information Management Systems (LIMS) / Testing, Inspection and Certification
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Crystal Reports maintenance and bug fixing, Relational Database management (SQL Server, Oracle PL/SQL), SQL development and performance tuning, Application support task execution, Service Now tool usage
Preferred skills
LIMS domain knowledge, Laboratory workflow understanding, GIT repository management, Azure deployment, Application Lifecycle Management
Technologies
Crystal Reports, SQL Server, Oracle PL/SQL, Service Now, GIT, Azure
Responsibilities
Resolve application issues, maintain application stability, collaborate with cross-functional teams, analyze complex data for reporting
Seniority
Junior to Mid-level, hands-on IC