Report Staff - H&N
Core
Generate, review, and issue test reports for food samples by inputting data from applications and lab results, while answering client inquiries and managing complaints.
Role type
Report Staff (Food Testing)
Builds
Preliminary and official test reports for clients
Domain
Food testing and safety
Deliverable
production ML models | product features | dashboards & analysis | client delivery | research | infrastructure | physical/clinical work
Required skills
Analytical Chemistry, Food Chemistry, Biotechnology, Microbiology, data entry, report generation, client communication, regulatory knowledge (MRLs, specs), complaint handling
Preferred skills
shift work flexibility, typing, computer skills
Technologies
Lab request forms, quality management systems (SOP, ISO17025)
Responsibilities
Input job order/sample information into the system, issue and revise reports after approval, follow turnaround times for test results, answer client questions about reports, update technical knowledge on food testing parameters and regulations, support clients in checking sample specs and market regulations, explain results and address client concerns, receive and follow up on client complaints, comply with QHSE policy and quality management systems
Seniority
Entry-level, individual contributor