RECEPTIONNAIRE - VENDEUR(SE)
Core
Sales and service receptionist for ROADY automotive products and services, managing in-store and workshop customer interactions.
Role type
Retail sales associate (automotive)
Builds
Automotive products, maintenance services, and financing solutions for vehicle owners
Domain
Automotive retail and after-sales services
Deliverable
product features | client delivery
Required skills
automotive product knowledge, sales techniques, customer service, inventory management, cash handling, appointment scheduling, credit file preparation, conflict resolution
Preferred skills
mechanical training, passion for automobiles, analytical thinking, stress management
Technologies
W-contact, e-commerce platform, loyalty card system
Responsibilities
Greet and assist customers in-store and via workshop booking, sell full range of products and services, maintain product displays and pricing accuracy, process returns and warranty claims, manage cash registers and inventory, handle customer complaints and credit applications
Seniority
Entry-level to Junior, hands-on IC