HÔTE D’ACCUEIL / CAISSE (H/F)
Core
Greeting customers at various contact points within a retail store, including in-store reception, checkout, and phone reception, while managing returns, complaints, and click-and-collect services.
Role type
Retail cashier and customer service representative
Builds
Customer service interactions and transaction processing for retail customers
Domain
Retail / Grocery
Deliverable
product features
Required skills
Customer greeting, cash handling, returns processing, complaint management, phone reception
Preferred skills
Customer relationship skills, reactivity, prioritization
Responsibilities
Greeting customers at the point of sale, proposing services to simplify purchases, verifying product compliance, processing final payments, managing returns and complaints
Seniority
Entry-level
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