RESPONSABLE CAISSE (H/F)
Core
Manage the checkout line and welcome area team to ensure high-quality customer service, optimize checkout flow, and handle financial transactions at a retail store.
Role type
Senior retail operations manager (checkout & welcome)
Builds
Efficient checkout operations and positive customer experiences
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, financial cash handling, customer relationship management, performance monitoring, operational planning
Preferred skills
Strong interpersonal skills, customer-oriented mindset
Responsibilities
Lead and engage the checkout team, plan and organize the checkout line and welcome area, manage customer relations and complaints, oversee financial cash flows and bank deposits, optimize checkout speed, monitor service performance targets