Collaborateur Drive H/F
Core
Order fulfillment and customer service for the Drive (grocery delivery) channel, ensuring product quality and cold chain compliance from order receipt to closure.
Role type
Drive associate (order fulfillment & customer service)
Builds
Grocery orders for customers
Domain
Retail / Grocery
Deliverable
product features
Required skills
Order preparation, cold chain management, customer service, process optimization, feedback reporting
Preferred skills
Entrepreneurial mindset, relationship building, product passion
Responsibilities
Follow orders from receipt to closure, prepare orders respecting quality and cold chain standards, provide personalized customer service, report information to manager for improvement
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