RESPONSABLE CAISSES ET ACCUEIL (H/F)
Core
Managing cash register operations, financial flows, and customer service to ensure high-quality client experience and team performance.
Role type
Senior IC retail operations manager (cash & welcome)
Builds
Cash register lines, financial transactions, customer service interactions
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, financial flow management, customer relations, performance optimization, conflict resolution, shift planning
Preferred skills
Dynamic approach, diplomatic skills, client-oriented mindset
Responsibilities
Manage and engage the team around quality and satisfaction goals, manage financial flows (cash, vault, bank deposits), plan and organize cash register lines, handle customer reception and complaints, optimize customer flow at registers, pilot performance and productivity objectives for the department