Automotive Store Manager
Core
Lead daily operations of an automotive service and tire center, managing technicians and guest care specialists to deliver quality service and maximize sales.
Role type
Store Manager (Automotive Service/Tire Dealer)
Builds
Automotive service repairs, tire sales, and maintenance services for vehicle guests
Domain
Automotive retail and service
Deliverable
product features
Required skills
Team leadership and coaching, sales goal achievement, inventory management, expense control, scheduling and staffing, regulatory compliance (OSHA/environmental), basic math and financial analysis
Preferred skills
ASE certification knowledge, state inspection licensing, customer relationship management, problem-solving in fast-paced environments
Technologies
Lifts, welders, brake lathes, scheduling systems
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience; Ensure sales goals are achieved by implementing sales plans; Manage recruiting, hiring, training, scheduling, and performance evaluation of store staff; Ensure expense control through management of payroll, utilities, and supplies; Audit courtesy inspections and maintain store cleanliness to Monro standards; Operate and maintain shop equipment safely; Attend to guest needs in sales, service, complaints, and adjustments.
Seniority
Mid-level management, hands-on operational leadership