Community Support Specialist | Social Services [COC0059256]
Core
Provide counseling, guidance, and case management to individuals in need within the Government and Public Services sector, focusing on Human Capital Solutions for clients like the City of Charlotte.
Role type
Community Support Specialist (Social Services)
Builds
Individualized support plans and community engagement initiatives
Domain
Government and Public Services / Social Services
Deliverable
client delivery
Required skills
case management, advocacy, problem-solving, knowledge of community service programs
Preferred skills
resilience, active listening, client-centered focus
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, Visio
Responsibilities
Provide counseling and guidance on available services, conduct outreach and community engagement, develop individualized support plans, advocate for client needs with agencies and partners, monitor progress and follow up on referrals, coordinate group workshops on life skills, track service delivery outcomes for reporting
Seniority
Mid-level (2–4 years experience)
