客服專員-電子電器化學分析與永續發展服務
Core
Handle front-line customer sample submissions, create quotes and orders in LIMS, and coordinate sample pickup services.
Role type
Front-line customer service representative (testing laboratory)
Builds
Customer service workflows and sample logistics for testing services
Domain
Testing, certification, inspection, and verification (TCIV) services
Deliverable
client delivery
Required skills
sample handling, LIMS system operation, order management, data verification, customer communication
Responsibilities
Receive and process customer sample submissions, manage LIMS quotes and orders, coordinate sample pickup logistics, verify sample and application data accuracy, execute LIMS system updates and task assignments during testing
Seniority
Entry-level, no experience required
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