Phone Specialist
Core
Front-of-store operations focusing on taking orders via phone, lobby, and drive-thru, preparing food, and dispatching drivers.
Role type
Front-of-house order specialist
Builds
Customer orders and driver dispatches
Domain
Food service / Retail
Deliverable
product features
Required skills
Order entry, cash handling, food preparation, multitasking, following directions
Preferred skills
Communication, attitude, computer skills, self-motivation
Responsibilities
Take orders over the phone, lobby, and drive-thru; prepare orders for drivers; prep food during rush; dispatch drivers
Seniority
Entry-level