Business Manager - Diagnostic Services
Core
Ensure operational efficiency, compliance with clinical protocols, patient safety, and patient flow within the Diagnostic Services Directorate while serving as the Directorate Secretariat.
Role type
Senior Business Manager (Healthcare Operations & Governance)
Builds
Diagnostic services (imaging, laboratory) operational workflows and governance documentation
Domain
Healthcare / Hospital Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Lean Six Sigma, Kaizen, process optimization, regulatory compliance auditing, secretariat/governance documentation, data tracking, cross-functional coordination, patient safety management, SOP development
Preferred skills
Master's in Healthcare Administration, Management certification, experience in diagnostic services
Technologies
Microsoft Office Suite, real-time data tracking dashboards
Responsibilities
Optimize scheduling and resource allocation to enhance patient throughput; Conduct audits to ensure adherence to clinical guidelines and accreditation requirements; Lead continuous improvement initiatives to reduce wait times and eliminate inefficiencies; Serve as secretariat for directorate meetings, managing documentation and action logs; Implement safety initiatives and incident reporting systems; Coordinate cross-departmental transitions and communication with referring physicians
Seniority
Senior, hands-on IC with governance responsibilities
