Department Manager
Core
Support sales and profit goals by setting plans to deliver the best customer experience in the department and overall store.
Role type
Department Manager (Retail Store)
Builds
Retail store operations and customer service experiences
Domain
Retail / Fashion
Deliverable
product features
Required skills
Sales analysis, team management, performance management, coaching, scheduling, loss prevention, inventory management, recruitment, compliance
Preferred skills
Succession planning, talent development, commercial handbook implementation
Technologies
Basic computer skills (browser navigation, software interaction, data entry)
Responsibilities
Analyze and follow up on Sales & Profit KPIs, manage recruitment and training, evaluate team performance, ensure H&M standards and safety guidelines, participate in store routines (delivery, garment processing, moves), give input on allocation and replenishment
Seniority
Entry-level to Junior, hands-on IC