Specialist, Crane Service
Core
Field Service Engineer responsible for on-site services, maintenance, and repairs of cranes at customer locations.
Role type
Field Service Engineer (Crane)
Builds
Maintenance and repair services for crane equipment
Domain
Industrial equipment / Material handling
Deliverable
client delivery
Required skills
Advanced Crane Technical knowledge, CRM Siebel, Field Service Siebel, Risk & Recommendation method, ISO 14001 & 45001 Standards awareness
Preferred skills
Customer focused
Technologies
Siebel CRM, Siebel Field Service
Responsibilities
Accept work packages and enter work against SR/WP, Record faults/exceptions using Risk & Recommendation method, Estimate labor hours and parts cost for repairs, Perform Safety Review and Visit Review, Consult with customers for informed buying decisions
Seniority
Mid-Senior, hands-on IC
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