Customer Service Executive_C&P
Core
Execute inspection job files, manage client documentation, and handle invoicing and collections for SGS Vietnam.
Role type
Customer Service Executive (Inspection & Certification)
Builds
Inspection job files, certificates, reports, and invoices for clients and affiliates
Domain
Inspection, verification, testing, and certification
Deliverable
client delivery
Required skills
Invoice preparation and control, debt collection, document filing and database management, report generation, quotation delivery
Preferred skills
Computer proficiency, English (B equivalent)
Responsibilities
Prepare inspection job files, send reports and certificates to clients, update and file inspection documents, prepare certificates for manager approval, generate weekly and monthly invoicing reports, follow up on payments, collect outstanding debts
Seniority
Entry-level to Junior