Сътрудник обслужване на клиенти – Замени и Връщания, 8-часов работен ден, магазин ИКЕА София
Core
Handles customer complaints and returns, processes claim data, and manages cash register handovers.
Role type
Customer service associate (returns and exchanges)
Builds
Customer resolution workflows and accurate claim records
Domain
Retail
Deliverable
client delivery
Required skills
calm demeanor, clear communication, data entry, teamwork, adaptability
Responsibilities
Greet customers with complaints or comments and provide clear instructions, Enter accurate claim information (customer data, claim code, item price), Accept and hand over the cash register at shift start and end, Assist and support colleagues within or outside the department
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.