Associate/Sr. Associate - Voice-Mumbai
Core
Associate role focused on financial services operations including AML, KYC, transaction monitoring, fraud, disputes, underwriting, and market research.
Role type
Associate - Financial Services Operations
Builds
Operational support for banking, insurance, and financial services clients
Domain
Banking, Insurance, Financial Services
Deliverable
client delivery
Required skills
AML, KYC, Transaction Monitoring, CDD, EDD, Fraud detection, Dispute resolution, Insurance underwriting, Secondary research, Financial research, Banking knowledge, Mortgage processing, Loan processing, Trade finance, Payments processing, Editorial services, Market research
Preferred skills
Ability to work under pressure, adaptability to 24/7 shift environments
Technologies
None explicitly stated
Responsibilities
Monitor and action assigned queue, meet performance targets including quality assurance scores and response times, perform duties within team targets
Seniority
Associate