Analista de Procesos, Productividad y Soporte de Sistemas
Core
Optimize business processes and ensure efficient operations using Event Process Chain (EPC) and ERP systems, while implementing AI/BOTS solutions for automation.
Role type
Process and Systems Support Analyst
Builds
Optimized business processes and automated workflows
Domain
Construction equipment rental industry + Enterprise Systems
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Event Process Chain (EPC) methodology, ERP systems integration, BOTS/AI automation, advanced Excel, data analysis, problem-solving
Preferred skills
Construction equipment rental industry experience
Technologies
BOTS, AI technologies, ERP systems, Excel
Responsibilities
Analyze existing commercial processes to identify productivity improvement opportunities; Collaborate with multidisciplinary teams to implement AI/BOTS solutions for process automation; Provide technical support and troubleshooting for EPC and ERP systems; Train end-users on system usage and provide continuous support; Stay updated on EPC, ERP, and AI trends to recommend improvements; Use advanced English skills to communicate with international teams; Utilize Excel and data analysis tools to collect, analyze, and present relevant information.
