Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager
Core
Manage team performance and lead teams to achieve metric goals and monthly deliverables in a Business Process Management (BPM) environment.
Role type
Senior IC Transformational Quality Manager (Six Sigma Blackbelt)
Builds
Operational support and metric-driven team performance
Domain
Business Process Management (BPM)
Deliverable
dashboards & analysis
Required skills
problem solving, decision making, analytical skills, team performance management, coaching, constructive feedback, administrative task management
Preferred skills
Six Sigma Greenbelt certification, Six Sigma Blackbelt certification, College degree
Technologies
N/A
Responsibilities
Manage team performance, Provide effective coaching and constructive feedback to subordinates, Perform administrative tasks for Operational support, Lead teams into achieving metric goals, complete monthly deliverable and tasks
Seniority
Senior, hands-on IC