Business Process Analyst
Core
Map and document business processes, review procedure manuals, and identify opportunities to streamline or improve existing workflows.
Role type
Business Process Analyst
Builds
Process maps, procedure manuals, and change management documentation
Domain
Business Process Management (BPM) / Operational Excellence
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process mapping, data modelling, stakeholder management, change management facilitation, process improvement analysis, reporting, quality tool application (Cause and Effect, Fishbone, Scatter, control charts), DMAIC/DMADV methodologies
Preferred skills
RPA tools knowledge, Lean Six Sigma, BPMP certification, PMP certification
Technologies
Visio, Bizagi, Lucidchart, SharePoint, D3M
Responsibilities
Gather and analyze information from various sources to inform business process mapping, translate stakeholder discussions into process maps and procedures, conduct and support change management processes, facilitate process workshops, develop and maintain business process documentation
Seniority
Mid-level, hands-on IC