Digital Training Facility Manager [DTFM] - Fort Ben Harrison, IN (CONUS ) - Digital Training Facility Management (DTFM) (DTFM027)
Core
Manage and oversee Digital Training Facilities (DTFs) on Army installations to support military training readiness through scheduling, equipment maintenance, and hands-on technical support.
Role type
Digital Training Facility Manager (IT Operations & Training Support)
Builds
Secure computer labs and training environments for soldiers and civilians
Domain
Defense and Military / IT Operations / Training Logistics
Deliverable
physical/clinical work
Required skills
IT support and management, hardware/software troubleshooting, scheduling and logistics, inventory management, stakeholder coordination, reporting and metrics, customer service
Preferred skills
Computer science or related degree, Microsoft Office proficiency, background investigation clearance eligibility
Technologies
Enterprise Management System (EMS), Army Learning Management System (ALMS), Virtual Tele-Training (VTT), Microsoft Office Suite
Responsibilities
Schedule and manage DTF usage, maintain and replace IT hardware (monitors, servers, desktops), verify hardware/software operation, support student scheduling and supervision, monitor facility security and inventory, provide server and application support, report operational status to command
Seniority
Mid-level Manager (5+ years experience)