Customer Transformation - Associate Director - Technical Architect
Core
Lead the design and implementation of Salesforce/nCino solutions to support large-scale technology-enabled transformation projects for clients.
Role type
Senior Technical Architect (Salesforce/nCino)
Builds
Enterprise CRM solutions and integration architectures
Domain
Professional Services / Financial Services / Public Sector / Utilities
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce/nCino ecosystem expertise, AI application, CI/CD pipeline design, CRM architecture, integration design, agile methodology, technical documentation, strategic guidance, team mentorship
Preferred skills
Public sector, Financial Services, or Utilities sector experience, enterprise client implementation history, application/system architecture certifications
Technologies
Salesforce, nCino, Jira, Confluence
Responsibilities
Develop architectural blueprints and developer briefs, design integration architecture between Salesforce/nCino and legacy systems, ensure compliance with PwC processes and risk activities, collaborate with clients to translate business needs into solutions, drive opportunities with existing and new clients, provide strategic guidance on system integrity, lead technical teams and foster continuous learning, leverage AI to accelerate project delivery
Seniority
Senior Manager, hands-on IC with mentorship responsibilities