Advisor IT Service Owner
Core
Design, develop, configure, test, maintain, and enhance Oracle Customer Care and Billing (CC&B) applications and system interfaces to support operational and customer service objectives.
Role type
Senior IC application developer and production support engineer
Builds
Oracle CC&B applications, interfaces, and system integrations
Domain
Energy / Enterprise Application Support
Required skills
Java development, SQL scripting, XML technologies, JSP, Oracle Utilities Application Framework (OUAF), Oracle CC&B, Linux, Windows Server, Eclipse, SDLC, change management, release management, production support
Preferred skills
Oracle OUAF/CC&B expertise, Change Management and Release Management processes
Responsibilities
Translate business requirements into functional and technical solutions; Design, develop, configure, test, maintain, and enhance Oracle CC&B applications and integrations; Provide technical expertise and production support including troubleshooting and root-cause analysis; Collaborate with stakeholders to deliver application enhancements; Support testing activities including functional, integration, regression, and UAT; Monitor application performance and recommend improvements; Develop and maintain technical and operational documentation
Seniority
Senior, hands-on IC
