Operations Supervisor - Institutional Middle Office (IMO)
Core
Oversees risk mitigation, workflow management, and quality assurance of transaction processing for the Middle Office department.
Role type
Operations Supervisor (Middle Office)
Builds
Accurate settlement of security/cash trades, loan/collateral settlements, and corporate actions for institutional clients.
Domain
Financial Services / Institutional Middle Office
Required skills
Transaction verification, team supervision, performance management, risk process review, audit coordination, data privacy management, client meeting support, new hire training, application knowledge (Bloomberg, DTTC ITP, SWIFT, FactSet), numerical analysis, deadline management.
Preferred skills
Advanced Excel, industry regulations knowledge, financial markets knowledge, vendor product knowledge (matching utilities, custodians, accounting platforms).
Technologies
Bloomberg, DTTC ITP, SWIFT, FactSet, Microsoft Office (Excel)
Responsibilities
Review and verify processed transactions for accuracy and completeness; assign daily responsibilities and projects to staff; provide performance feedback and coaching; ensure adherence to client service agreements and deadlines; identify process risks and suggest improvements; coordinate audit inquiries; support client interactions and new onboarding.
Seniority
Mid-level Supervisor
