Business Analyst, Service Integrity & Resolution
Core
Analyze complex insurance data and business requirements to resolve enquiries, support product enhancements, and ensure the accuracy and integrity of insurance administration services for superannuation funds.
Role type
Business Analyst (Insurance & Superannuation)
Builds
Insurance products, system changes, and data quality improvements for superannuation funds
Domain
Financial Services / Insurance / Superannuation
Required skills
Business analysis, Insurance administration, Superannuation operations, Data analysis, Functional specification review, Quality assurance testing, Audit support, Data quality monitoring
Preferred skills
Knowledge of Australian superannuation industry, Insurance products, Reporting tools, Analytical techniques
Responsibilities
Investigate and resolve complex insurance and data-related enquiries, Analyse insurance products and system data to identify issues, Contribute to product enhancements and system changes, Perform quality assurance activities and production verification testing, Collaborate with technology teams and stakeholders, Support internal and external audit activities, Monitor and report on data quality issues