Head of Client Digital Experience
Core
Define strategy and roadmap for the client digital ecosystem, ensuring consistent, accessible, and high-quality experiences across digital channels and platforms.
Role type
Senior leadership, product strategy & ecosystem management
Builds
BBH Infuse® authenticated client portal, product applications, shared digital capabilities, and APIs
Domain
Financial services, investor services, digital banking
Deliverable
product features
Required skills
Strategic roadmap definition, digital ecosystem management, cross-functional leadership, stakeholder influence, portfolio investment prioritization, performance analytics
Preferred skills
Financial services experience, asset management, service design
Technologies
APIs, digital platforms, design systems, digital analytics
Responsibilities
Lead strategy and roadmap for client digital ecosystem; oversee development of digital platforms; partner with business and technology leaders; use client insights to measure performance; build and lead multidisciplinary teams; drive portfolio investment decisions
Seniority
Senior, hands-on IC with leadership scope