Rental Sales Agent / Customer Service & Sales Representative (Casual)
Core
Face of the brand at the rental counter, interacting with customers to establish car rental needs, marketing add-on services, and completing bookings.
Role type
Customer service and sales representative (casual)
Builds
Rental bookings and customer service interactions
Domain
Transportation / Car Rental
Deliverable
product features
Required skills
Active listening, sales communication, procedural adherence, computer system proficiency, fast-paced environment adaptability
Preferred skills
Previous experience in retail, hospitality, customer service, or sales
Technologies
Computer systems for rental information input
Responsibilities
Establish customer car rental needs, review add-on services, communicate rental procedures, complete rental bookings, answer customer inquiries