Junior Product Support Specialist
Core
Provide daily support, analyze, and automate manual processes for the Financial Reporting Department using internal applications.
Role type
Junior IC product support specialist (financial reporting)
Builds
Automated solutions for business problems and system enhancements for internal financial reporting tools
Domain
Financial services / Financial reporting
Required skills
Analytical thinking, logical reasoning, software spreadsheets, database applications, programming, quality assurance procedures
Preferred skills
Experience with Unity internal application, regression testing, system upgrades
Technologies
Unity (internal application), spreadsheets, databases
Responsibilities
Track and resolve daily inquiries and troubleshoot issues, analyze and design automated solutions for business problems, participate in regression testing and deployment of wellness checks for system upgrades, support roll-out of new products and enhancements, contribute ideas for Financial Reporting process improvements
Seniority
Junior, hands-on IC
